Shipping policy

Shipping Policy

Thank you for shopping with Croissance dé Voyage. We are committed to processing and shipping your order as efficiently as possible.

Order Processing

Orders are typically processed within 2–5 business days after payment has been successfully received. Processing times may be longer during product launches, holidays, or periods of high order volume.

Shipping Times

Once your order has been shipped, estimated delivery times are:

Domestic (United States): 3–7 business days
International: 7–21 business days (depending on destination and customs processing)

Please note that these are estimated delivery times and are not guaranteed.

Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email with tracking information, if available.

Delays

Croissance dé Voyage is not responsible for shipping delays caused by carriers, weather conditions, customs processing, incorrect shipping addresses, or other circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Orders returned due to an incorrect or incomplete address may require additional shipping charges to be resent.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, Croissance dé Voyage is not responsible for lost or stolen packages. If you experience an issue with delivery, please contact the shipping carrier directly.

If you have any questions regarding your shipment or need assistance with your order, please contact our customer support team.